The Volunteer Coordinator reports to the Executive Director who is responsible for assisting and supporting the team to ensure their programs run smoothly and efficiently. The Volunteer Coordinator oversees the recruitment, training and development of volunteers. The role involves helping individuals find volunteer opportunities that align with their passions and motivations and draw upon their skills, knowledge and experience. The Volunteer Coordinator recruits, onboards, trains, and supports volunteers I all four programs.

General Duties
Recruiting and Selection
 Monitor email and follow up on all enquires
 Send electronic forms to candidates to be completed prior to interview
 Interview potential candidates
 After interview, check references
 Determine best fit for candidates
Training, Onboarding and Coordination
 Complete onboarding process including sending out emails with training video links
 Connect new volunteers with their assigned team lead and provide all necessary role-
specific information (including requests for VSC, handbooks etc)
 Coordinate communication between program leads, team leads and new recruits
 Greet new volunteers on their first day

ROLE DESCRIPTION
 Arrange for shadow shifts when needed
 Connect with program and team leads to identify new volunteers needed
Administration
 Enter new volunteers’ information including role, into Breeze
 Ensure all certifications and training are up-to-date (e.g. Food Handler certificate, CPR)
 Send out Annual Declaration and track completion, following up as needed with each
volunteer
 Respond to questions from volunteers
 Update volunteer handbooks, role descriptions etc.
Retention and Recognition
 Plan and implement annual Volunteer Appreciation Event
 Plan and implement National Volunteer Week events.
 Plan and implement group training opportunities
Safety
 Ensure each volunteer is equipped with knowledge and information to safely perform
their duties.

Time Commitment – about 2 hours/week.